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How do I order from PlayhausLA?
You can book directly by clicking the calendar on our website, or simply send us a message on Instagram or Facebook - we’ll be happy to assist you!
FAQs
Planning your event should be fun, not stressful—so we’ve gathered the most common questions we get about booking with Playhaus LA. If you still have questions, feel free to message us anytime!
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What's included in the rental price?
Each package includes all the soft play items, safety mats, and fences. Delivery is not included by default unless we’ve offered a promo or bundle.
Where do you deliver?
We deliver within a 70-mile radius of Thousand Oaks, California.
What is your standard rental duration?
Our standard rental is for 4 hours, but we’re flexible! We can extend up to 6 hours depending on your start and end times.
How much space is needed?
The space required depends on the package you choose. Our smallest setup typically needs around 10x13 feet, while our largest setup can require up to 10x23 feet. We recommend checking your available space ahead of time to ensure a smooth setup.
When do you setup and pickup the rentals?
We typically allow a 2-hour window before your event to set up and the same for pickup after the rental period.
Is PlayhausLA licensed and insured?
Yes! If your venue requires proof of insurance, just let us know - we’re happy to provide it
Do you require a deposit to reserve an order?
Yes, a 20% deposit is required to reserve your date and lock in your items.